Document Type : Scientific - Research


1 Lecturer, Department of Industrial Engineering, Sadjad Institute of Higher Education, Mashhad, Iran,

2 Bachelor Degree of Industrial Enginering, Sadjad Institute of Higher Education, Mashhad, Iran.


The importance of training and curriculum and the necessity of curriculum as a tool, especially in engineering education, is undeniable. As a result, being standard and up-to-date for presenting a high quality and comprehensive curriculum is not avoidable. Curriculum is a program of the types, numbers and units of courses that students in different fields and levels are obliged to pass.  These curricula should be revised to promote the quality of education in the country, according to the social and political conditions of the society and the world, to achieve the highest quality of educated students. In this article we are looking for a model for “curriculum". So a proper methodology for understanding our customers’ needs in creation and design of the curriculum is essential. In this study, according to the high performance of the QFD tool for understanding customer's needs and becoming the voice of the customer to technical specifications, we choose this tool and use it for a case study in the industrial engineering major. As a result the importance of changing some curricula is derived: "Creating software topics" and "the inclusion of practical projects". These changes included, and also in some other lessons ascending the course of those lessons and the inclusion of new topics are other conclusions that are derived from the QFD-based model.